Claims

Claims Assistance

When disaster strikes and you suffer a claim, you do not want to deal with bureaucratic organizations that seem more interested in completing forms than with helping you through the process of getting your life back to normal. At Canadian Farm Insurance Corporation, our goal is to guide you through this disturbing event, helping you repair or replace what has been lost as quickly and easily as possible. If you experience a loss, we treat it as our opportunity to prove that you have chosen the best possible insurance organization to protect your assets.

Once notified of a loss by your broker, the CFIC claims process begins. Our claims team will acknowledge the receipt within hours of notification and, if necessary, a claims adjuster will be appointed. On receipt of all necessary documents, the claim will be assessed as quickly and efficiently as possible. The quality of the information provided aids in the assessment of a claim and dramatically decreases the time spent making a decision.

It is recommended that all insured parties read their policy documents and have a clear understanding of what is expected of them in the event of a loss.

Back to top

Filing Your Claim

Contact your Broker about your loss. If the loss or damage is an emergency, you may contact your broker or the nearest Canadian Farm Insurance Corp. office to report your claim. Be sure to leave a contact name and phone number.

As soon as it is safe to do so, take all necessary steps to protect your property from further damage. Payments for temporary repairs are part of the total settlement so save your receipts.

Keep a record of your expenses and correspondence. Also retain copies of whatever documents and correspondence we provide to you.

The adjuster may want to see any damaged items so don’t destroy them until advised to do so. Make a detailed list of all damaged items including brand names and model numbers. Identify where you purchased the item and its original purchase price. The adjuster may be able to assist you in this process.

Obtain detailed written repair estimates from reliable, licensed and bonded contractors.

Should the damages make your residence inhabitable, save the receipts from any additional living expenses you incur while you are staying elsewhere. Your policy only considers those expenses over and above your normal expenses.

Back to top